Terms and Conditions | Buy Yarn Online | Canada

Shipping Costs

Shipping costs are calculated at the time of purchase and are added to the total purchase price. Orders are shipped via Canada post. We will ship your order within 3 business days. Items may be out of stock. Orders with out of stock items will be filled within 10 days.

Any special shipping requests must be made in the comments box or email/call us. Additional charges may apply.

We will send you an email with your tracking number (where applicable) once your item has been shipped.

Additional shipping charges may apply for heavier/larger orders and we will contact you before shipping.

For delivery within Canada

Most orders within Canada are sent Expedited Parcel; they are traceable and insured up to C$100. Allow 3 to 7 business days. It may take longer for certain rural areas and the Northwest Territories, Yukon, or Nunavut.

For delivery to Continental US

We ship to the Continental United States excluding Hawaii, Alaska, and Puerto Rico.

Sent Small Packet Air, which is not tracked and not insured. Allow 1-2 weeks.
If you wish tracking or insurance, leave a note in the comments box or email/call us; additional charges apply.

Customers are responsible for any duty or customs fees and taxes. Items will be marked as merchandise with the appropriate value.

For shipping to International including Hawaii, Alaska, and Puerto Rico.

Sent Small Packet International Surface, which is not tracked and not insured. Allow 4-12 weeks.
If you wish tracking or insurance, leave a note in the comments box or email/call us; additional charges apply.

Customers are responsible for any duty or customs fees and taxes. Items will be marked as merchandise with the appropriate value.

Exclusions

If items are not available at the time of your order, we will contact you by email and offer you the option to backorder or substitute product or cancel with refund.

Please note that Buy Yarn Online | Canada is not responsible for packages that do not arrive.

Returns and Exchanges

We are happy to accept returns on yarn for a refund within 30 days of purchase if unused, in original condition, and with the original Order Number. The refund will be made to the original payment method. Shipping charges are non-refundable.

Please call us or email us, clearly stating your reason for the return, along with your order number and the specific items you wish to return/exchange.

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund. If you requested an exchange, we will then process and ship your replacement order. Shipping charges will apply.

 

Please mail your return to:

Trendy or what Knot Yarns & Gifts
33118A First Avenue
Mission, BC  V2V 1G4
CANADA 

You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable except when returning faulty or damaged product. All returns must be shipped via traceable and insured mail with a tracking number.

Currency

We are a Canadian site and all our prices are shown in Canadian dollars.

Payment

We accept PayPal, Visa and Interac E-transfers.

Sales Tax

Sales taxes are based on the shipping address of your order within Canada.

Shipping & Returns

Refer to our Shipping & Returns policy page.

Privacy

Buy Yarn Online is committed to ensuring that your privacy is protected. We do not share any information collected through our site.

Colours

We have made every effort to present yarn colours as accurately as possible. Due to variations in dye lots and because computer monitors display colour differently, there may be some inconsistencies.

Errors, Inaccuracies, and Omissions

Mistakes happen. Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to change or update information at any time (including after you have submitted your order).

Sophie's Universe CAL in Softfun

Sophie's Universe Softfun CAL

Sophie's Universe Blanket by Dedri Uys

The pattern for this blanket can be found here or you can buy the book.

Sophie's Universe Medium Kit

Amazon Blanket

Amazon 3

The Amazon Blanket by Rachele Carmona

As the heat rises, crochet your own Amazon journey using interlocking motifs in five brightly coloured panels to create an explosion of colour.

Amazon Blanket Kit